Texas Department of State Health Services (DSHS)

Clinical Management for Behavioral Health Services (CMBHS)

Release Information - 7.15

 Date 04/04/2015
Impacted Page or Function Description Of Change and/or Instructions Business Entity/ User Type Impacted
CMBHS Login DSHS has made improvements to CMBHS to further ensure system security and protect client health information. Once a week, CMBHS will disable any user accounts that have been inactive for more than 90 days.

If a user tries to login to CMBHS after their account has been disabled, a message will display on the Login page, “Authentication failed. User is disabled.” If your account is disabled due to inactivity, contact your local CMBHS Security Administrator or their back-up. They are the only persons who can reactivate your CMBHS account or reset your password. The DSHS CMBHS Help Line cannot reactivate your account or reset your password.

NOTE TO CMBHS SECURITY ADMINISTRATORS: A recent review of several CMBHS user organizations revealed a very large number of user accounts in Initiated status for long periods of time. It is the responsibility of the CMBHS Security Administrator to ensure that CMBHS accounts are created only for staff that need access to fulfill their job responsibilities. Routinely providing access to a class of employees (i.e. all counselors) without documentation of need and management approval is unacceptable. Even though DSHS has implemented a new process to disable inactive accounts, please continue to monitor accounts.

Also, ensure that accounts are terminated immediately after an employee is no longer employed/contracting with your organization or has been transferred within your organization and no longer needs access. As a Security Administrator, this is one of your most important responsibilities and failure to terminate accounts in a timely manner could have serious consequences for the people we serve, your organization and DSHS.

All Users














CMBHS Security Administrators
Invoices Users that currently submit Invoices to DSHS using CMBHS may now attach files to their Invoices. Only attach files to your Invoice if you have been instructed to do so in your DSHS Contract or by your DSHS Contract Manager. The following are the CMBHS rules for use of Attachment:

Business Rules for Attachments

  • The maximum size for a file you can attach to a page in CMBHS is five (5) MB.
  • Only image files may be attached in CMBHS. The file must have an extension of .pdf (created by the Adobe software program), bmp., gif, .jpeg, .png, .tiff. If you attempt to attach a file type that is not allowed by CMBHS, an error message will display:

How to Attach an Image File to an Invoice in CMBHS

  • Open your Invoice in CMBHS. You must have an Invoice that has been saved in CMBHS to attach an Invoice. If the Invoice is in Draft status and you have not yet Saved it, you will not have access to the Attachment button.
  • On your computer, locate the file to be attached. Confirm that the documents are the correct ones before you attach them to the Invoice.
  • CLICK on the Invoice Attachment button. A page will display with a Browse button.
  • CLICK on the Browse button. The files on your computer will display. If you saved the file to be attached to your Desktop, it should be in this list of files. If you saved the somewhere else on your computer, you must navigate to that location. When you find the file to be attached, highlight the file and CLICK on the INSERT button. You will be returned to the Attachment page.
  • Check the attached file again to make sure it is the correct file. Only after ensuring that you have the correct file CLICK on Save.
  • You will receive a Successfully Saved message. If you have any problems with this function call the DSHS CMBHS Help Line at 1 866 806-7806.


 CMBHS Users that submit Invoices
MH Uniform Assessment for Children (CANS) One of the validations for the MH Uniform Assessment for children has been corrected to be consistent with validation used by other assessment types.

The type of Assessment (CANS, CANS 3-5) is now validated to use the client’s age on the date the assessment is performed rather than the date of the assessment.

 MH Service Providers
Service Authorization List A problem reported by the NorthSTAR BHO where NorthSTAR IDs were not displaying on their view of the Service Authorization List for substance abuse services clients has been corrected.

 NorthSTAR BHO Users Only
If you have problems using CMBHS please contact the
CMBHS Help Line at 1 866 806-7806
Monday - Friday 8:00 am to 5:00 pm