Page# SEC009

Log In to CMBHS

Before You Start

• CMBHS is a web-based (Internet) software application so you must have a computer with access to the Internet to use it.
• The business entity you work for must be set up in CMBHS before any users can log in.
• An account must be set up for you by your Local CMBHS Administrator before you can use CMBHS.
• Your Local CMBHS Administrator must give you a User ID and initial Password.
• If the computer you are using has Windows Internet Explorer 8 installed on it, you may experience some problems using CMBHS. Windows Internet Explorer 8 has a “compatibility mode” that may eliminate or reduce the problems.
• Contact your Local CMBHS Administrator for assistance if you are having problems viewing CMBHS. DSHS is addressing this issue.

• For more information about compatibility issues when using Windows Internet Explorer 8 CLICK HERE.
  

Information for Windows Internet Explorer 8 users experiencing problems in CMBHS.

• Some Web sites may not display correctly or work correctly in Windows Internet Explorer 8.
• This problem does not occur with earlier versions of Internet Explorer.
• Symptoms you may experience while using Internet Explorer 8 include:
  • Menus, images, or text are in the wrong positions on some Web sites.
  • Some Web site features do not work.
  • You receive script error messages on some Web sites.
  • Internet Explorer stops working or crashes on some Web sites.
  • Other poor performance
  • For beginning-to-intermediate computer users experiencing problems with Internet Explorer 8.
  • Visit the following Microsoft Web site for Guided Self-Help and other assistance.
    • http://support.microsoft.com/gp/pc_ie_v8intro

HOW TO LOG-IN TO CMBHS

• Once you have received your User ID and initial Password, you may LOG IN to CMBHS.
• First, open an Internet Window using your Internet Browser.
• TYPE the following line into the address box:
  • https://cmbhs.dshs.state.tx.us/cmbhs/WebPages/Default.aspx
• Then PRESS Enter on your keyboard or CLICK ON the arrow next to the word Go at the end of the browser address box.
• The CMBHS Login page, SEC009, will appear.

Next,

• TYPE your User ID into the User ID box.
• TYPE your password into the Password box.
• With your pointer, CLICK ON the Log In button.

• If your log in is successful, you will be taken to your Workspace or Home Page.
• If this is the first time you are using your User ID and initial password, you will receive a message that before you can proceed, you must change your password.
• For more information about changing your password, CLICK HERE.
• The type of Workspace or home page that displays will depend on the role(s) assigned to you by your Local CMBHS administrator when your account was set up.

CAUTION: If you attempt to login 5 times and fail, you will be locked out of CMBHS. Contact your CMBHS Administrator to reset your status and generate a new initial login password. If you do not user your login for 90 days, your status will be set to expired, and you will need to contact your CMBHS Administrator to reset your status and generate a new initial login password.

 

NOTE:

• If you have problems with the Log in process, please do the following:
• Contact your Local CMBHS administrator or other person within your organization designated to help you, and request assistance.
• If they are not able to correct the problem, call the DSHS CMBHS Help Desk at 1-866-806-7806

CLICK HERE to go back to 'Getting Access to CMBHS'

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CLICK for information on 'PASSWORDS'